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Restoring Factory Settings

Resetting your device will erase all configurations, including the settings that have been saved. Please be cautious!

To restore the factory default settings, use one of the following ways:

Restoring using a pin

To restore factory default settings using a pin, take the following steps:

Model Step

  1. When the device is working, use a pin to press the CLR button in the pinhole and the device will restart.
  2. After the device restarts, the CON port outputs the information of CLR button pressed and the STA and ALM LEDs turn solid red. After the LEDs turn off, the device will restart again.




SG-6000-K6280、SG-6000-K3680、SG-6000-K2680 There is no CLR button on those models. To restore the factory default settings of those models, contact Hillstone Technical Support.

Restoring via WebUI

To restore factory default settings via WebUI, take the following steps:

  1. Go to System > Configuration File Management>Configuration File List.
  2. Click Backup Restore.
  3. In the prompt, click Restore.
  4. Click OK to confirm.
  5. The device will automatically reboot and be back to factory settings.